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Tag Archives: training development
Writing Operating Procedures–STC Review
Through much of last year, I offered to the technical writing and continuous improvement communities for free (!) my book, Writing Operating Procedures. I was gratified by the positive response to the book. I was approached by the Society for … Continue reading
Mr. Procedure Discusses Procedures–Documenting Software (Part 1)
The topic of documenting software came up in one request for my Writing Operating Procedures book. This is an important topic to all technical writers and would-be technical writers, because writing in support of software applications is a significant and … Continue reading
Mr. Procedure’s Mad Cap Adventure–My Developer’s Christmas List
So far, so good…I have downloaded the Flare product onto my work computer and my home computer (the license permits two downloads as long as they are not on the same domain, meaning, I guess, two people in the same … Continue reading
A Return to First Principles (Part 12), Institutionalizing the Process
The outcome of the process analysis effort is that I have defined the very best way I currently know how to perform the process. That is, I know the way to most effectively achieve the process desired outcomes with minimal … Continue reading
A Return to First Principles (Part 8), Unwrapping the Process
Based on the process model we discussed in Part 7 of this series, we can now start to understand how process analysis works. I determine the beginning and end points of the process I wish to analyze. Let’s say, for … Continue reading
A Return to First Principles (Part 3) What Training Should I Do?
Every single person in any organization should be able to describe in specific terms how their efforts enable the organization to make or save money. For some folks, that is much easier than for others. If I manufacture my company’s … Continue reading
Posted in Cost and value, Process, Training, Uncategorized
Tagged cost, make money, save money, training development, value
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