Tag Archives: training programs

A Return to First Principles (Part 12), Institutionalizing the Process

The outcome of the process analysis effort is that I have defined the very best way I currently know how to perform the process. That is, I know the way to most effectively achieve the process desired outcomes with minimal … Continue reading

Posted in Continuous improvement, Instructional Communication, Policy and Procedure Development, Procedures, Process, Training, Training Program Development | Tagged , , , , , | Leave a comment

A Return to First Principles (Part 11b), Unearthing the Treasure!

Process analysis and improvement are not for the faint of heart. There is a lot of work that has to take place. I hope the reader appreciates that what I am doing here is scratching the surface of analysis and … Continue reading

Posted in Continuous improvement, Culture change, Policy and Procedure Development, Procedures, Process, Training | Tagged , , , , | Leave a comment

A Return to First Principles (Part 11a), Unearthing the Treasure!

The quest: to find that one, real, current-state best way to do the task. The reality: the best way likely contains elements of the performance of several workers. Of course, you may encounter some resistance in your quest. Let’s look … Continue reading

Posted in Continuous improvement, Culture change, Instructional Communication, Policy and Procedure Development, Procedures, Training | Tagged , , , , | Leave a comment

A Return to First Principles (Part 9), Analyzing the Process Current State

In the last post, we discussed looking at a process through the lens of desired outcomes. Every step in a process, every action has (or should have) one or more results that indicate the step was successful. For this reason, … Continue reading

Posted in Continuous improvement, Culture change, Process, Process Analysis, Purpose Maps, Training, Training Program Development | Tagged , , , , | Leave a comment

A Return to First Principles (Part 2): Why Do We Train?

For most of my career, I have focused on employee training and learning. The writing I have done has primarily been in support of someone learning process or concepts related to successful process performance. Even with my current job–where I … Continue reading

Posted in Cost and value, Process, Training | Tagged , , | Leave a comment

A Return to First Principles (Part 1)

I have been churning out blog posts for a year and five months now. Often I have had lengthy breaks in posts followed by bunches of posts one after another. For the last 13 months, I have held a position … Continue reading

Posted in Instructional Communication, Policy and Procedure Development, Procedures, Process, Training, Training Program Development | Tagged , , , , | Leave a comment