Category Archives: Uncategorized

Miranda Rights for Interviewees

Author’s Note: I am pleased to report that I have obtained at least temporary employment in the technical writing field, commencing next Monday (March 9). But the experience of being interviewed–which I don’t participate in very often–is fresh in my … Continue reading

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Disruption Culture: Zume-ing toward Disaster

I am not particularly savvy as it relates to the venture capital game but I am fascinated by the development of ideas. So I was intrigued by the story of Zume Pizza, the brainchild of an entrepreneur named Alex Garden … Continue reading

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Immunity Promises in Investigations: A Whole New Ball Game?

Several years ago, a safety incident occurred at one of my former employer’s sites. In wanting to get to the bottom of the problem (a worthy goal of any investigation), the worker most closely involved said he would share what … Continue reading

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Back on the Blog–Back in the Job Market

I have promised myself for years–usually every time the renewal for the mrprocedure.com domain comes around–that I will return to my instructional communication blog and ponder all things related to people’s connection to process. Well, as we begin a new … Continue reading

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A One-Question Analysis of Your Priorities

Since it’s been over two years since my last post, I decided to tiptoe back into the blog pool and write something light (meaning, added for fun and not to be taken so seriously despite the ominous title). So here … Continue reading

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Beyond the Writing of Procedures 5 — The Procedure Contract

[ In the next several pots, I will introduce a topic covered in my upcoming book, Beyond the Writing of Operating Procedures. Most of the sections of the book (see this post) will be referenced in these posts. Remember I … Continue reading

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Beyond the Writing of Operating Procedures 4–Who Am I Writing For?

The thought process that went into the development of the outline for Beyond (you can see the outline in the last post) led me to focus on a question that every writer must address: Who is the audience for this … Continue reading

Posted in Continuous improvement, Culture change, Instructional Communication, Leadership, Policy and Procedure Development, Procedures, Process, Quality Management Systems, Technical Writing, Training, Uncategorized | Tagged , , , , | Leave a comment