Category Archives: Culture change

Beyond the Writing of Operating Procedures 4–Who Am I Writing For?

The thought process that went into the development of the outline for Beyond (you can see the outline in the last post) led me to focus on a question that every writer must address: Who is the audience for this … Continue reading

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Answers on LinkedIn: Lean, Continuous Improvement and the Maintenance Department

(Note: this is an occasional series in which I review a question posed in a LinkedIn group I belong to. In the group, I provide a brief answer and I expand upon it here. This question was posed in the … Continue reading

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Implementing Lean: Going Boldly Where No Company Has Gone Before?

Editor’s note: on occasion I take a question posed on a LinkedIn group discussion¬†and expand on the response I provided to the discussion. Since I am very much at odds with the big-program (read, big-budget) initiative approach so prevalent as … Continue reading

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So You’re a “Champion?”

One of the great highlights of my sports-fan watching occurred June 11, 2012. On that date, the Los Angeles Kings defeated the New Jersey Devils, 6-1 to claim their first Stanley Cup championship as an organization. For fans such as … Continue reading

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Leadership, Part 6: The Fourth of the 7 Cs: Cooperation

When most people talk about someone being an “excellent leader,” they are speaking of a Cooperative leader. Not that they necessarily put it in those terms, but the most effective leader is the one who, while being “one of us” … Continue reading

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Leadership, Part 5: The Third of the 7 Cs: Consensus Building

The third C on the path toward gaining a “followership” is Consensus Building. This may be the first “honest” step in the leadership progression, because it does not open the way for persons to be manipulated, as Crises and Compelling … Continue reading

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Leadership, Part 4: The Second of the 7 Cs: Compelling Vision

The second of the seven Cs is similar to the first (Crisis), in that much depends on the follower believing the leader’s assessment of a situation. But of course it differs in that the air of urgency born of a … Continue reading

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