Monthly Archives: March 2021

A Continuing Series from Mr. Procedure The key to effective work instructions is being clear on the pre-requisite capability to support work instruction performance. In Writing Operating Procedures, and in the upcoming Writing Work Instructions, I stress that effective documentation … Continue reading →

A Continuing Series from Mr. Procedure Work instructions are where the rubber meets the road (to paraphrase the ages-old tire commercial). A company’s success depends on preparing and delivering their product, exactly as the customer desires it, on time in … Continue reading →

A New Series from Mr. Procedure I have focused most of my writing career on the operating procedure level of the Documentation Hierarchy. Usually, the development of work instructions fell to others (such as process engineers) while I wrote the … Continue reading →

The United States will be paying Boeing approximately $5.3 billion for two 747 aircraft to serve as Air Force One. If that sounds outlandish, the 747s in question are being repurposed from pre-existing aircraft instead of being built from the … Continue reading →