Category Archives: ISO-9001

Shall I Use Must? Must I Use Shall?

What a complete embarrassment to realize I have gone 2 1/2 months without authoring a post. Which I guess means I have to say Merry Christmas, Happy New Year 2013, Happy Asian New Year of your choice, and (for my … Continue reading

Posted in ISO-9001, Policy and Procedure Development, Procedures, Quality Management Systems | Tagged , , | 1 Comment