Tag Archives: Questions and Answers

Mr. Procedure Discusses Procedures–Documenting Software (Part 1)

The topic of documenting software came up in one request for my Writing Operating Procedures book. This is an important topic to all technical writers and would-be technical writers, because writing in support of software applications is a significant and … Continue reading

Posted in Instructional Communication, Procedures, Software documentation, Training, Uncategorized | Tagged , , , , , , | 3 Comments

Shall I Use Must? Must I Use Shall?

What a complete embarrassment to realize I have gone 2 1/2 months without authoring a post. Which I guess means I have to say Merry Christmas, Happy New Year 2013, Happy Asian New Year of your choice, and (for my … Continue reading

Posted in ISO-9001, Policy and Procedure Development, Procedures, Quality Management Systems | Tagged , , | 1 Comment

My Answers from LinkedIn (First of an Occasional Series)

I have been an active participant in several LinkedIn groups, most of which are concerned with Technical Writing and Training and Development. (Note to LinkedIn: I have been waiting months for some groups to act on my request to join.) … Continue reading

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