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Tag Archives: Process analysis
Answers on LinkedIn: Lean, Continuous Improvement and the Maintenance Department
(Note: this is an occasional series in which I review a question posed in a LinkedIn group I belong to. In the group, I provide a brief answer and I expand upon it here. This question was posed in the … Continue reading
Writing Operating Procedures–STC Review
Through much of last year, I offered to the technical writing and continuous improvement communities for free (!) my book, Writing Operating Procedures. I was gratified by the positive response to the book. I was approached by the Society for … Continue reading
Mr. Procedure Discusses Procedures–Documenting Software (Part 1)
The topic of documenting software came up in one request for my Writing Operating Procedures book. This is an important topic to all technical writers and would-be technical writers, because writing in support of software applications is a significant and … Continue reading
A Return to First Principles (Part 11b), Unearthing the Treasure!
Process analysis and improvement are not for the faint of heart. There is a lot of work that has to take place. I hope the reader appreciates that what I am doing here is scratching the surface of analysis and … Continue reading
A Return to First Principles (Part 11a), Unearthing the Treasure!
The quest: to find that one, real, current-state best way to do the task. The reality: the best way likely contains elements of the performance of several workers. Of course, you may encounter some resistance in your quest. Let’s look … Continue reading
A Return to First Principles (Part 9), Analyzing the Process Current State
In the last post, we discussed looking at a process through the lens of desired outcomes. Every step in a process, every action has (or should have) one or more results that indicate the step was successful. For this reason, … Continue reading
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