Author Archives: Tim James "Mr. Procedure"

A Continuing Series from Mr. Procedure The batch-oriented work instruction, described in Part 3, intends that the process performer use their task learning to complete a recurring batch of product. A set of instructions to mix ingredients is supplemented by … Continue reading →

A Continuing Series from Mr. Procedure The key to effective work instructions is being clear on the pre-requisite capability to support work instruction performance. In Writing Operating Procedures, and in the upcoming Writing Work Instructions, I stress that effective documentation … Continue reading →

A Continuing Series from Mr. Procedure Work instructions are where the rubber meets the road (to paraphrase the ages-old tire commercial). A company’s success depends on preparing and delivering their product, exactly as the customer desires it, on time in … Continue reading →

A New Series from Mr. Procedure I have focused most of my writing career on the operating procedure level of the Documentation Hierarchy. Usually, the development of work instructions fell to others (such as process engineers) while I wrote the … Continue reading →

The United States will be paying Boeing approximately $5.3 billion for two 747 aircraft to serve as Air Force One. If that sounds outlandish, the 747s in question are being repurposed from pre-existing aircraft instead of being built from the … Continue reading →

Author’s Note: I am pleased to report that I have obtained at least temporary employment in the technical writing field, commencing next Monday (March 9). But the experience of being interviewed–which I don’t participate in very often–is fresh in my … Continue reading →

I am not particularly savvy as it relates to the venture capital game but I am fascinated by the development of ideas. So I was intrigued by the story of Zume Pizza, the brainchild of an entrepreneur named Alex Garden … Continue reading →

Several years ago, a safety incident occurred at one of my former employer’s sites. In wanting to get to the bottom of the problem (a worthy goal of any investigation), the worker most closely involved said he would share what … Continue reading →

I have promised myself for years–usually every time the renewal for the mrprocedure.com domain comes around–that I will return to my instructional communication blog and ponder all things related to people’s connection to process. Well, as we begin a new … Continue reading →

Since it’s been over two years since my last post, I decided to tiptoe back into the blog pool and write something light (meaning, added for fun and not to be taken so seriously despite the ominous title). So here … Continue reading →