Author Archives: Tim James "Mr. Procedure"

About Tim James "Mr. Procedure"

A communicator; all-purpose capability in writing, designing and presenting training for all facets of organizational function. While my focus has been manufacturing, my training/development experience includes supervisory and lead person development, audit processes, continuous improvement and Lean, and Quality Management System implementation.

What Do Technical Writers Do?

Posted on May 31, 2014

On the occasions I have been a candidate for a technical writing position, particularly with “big companies” (that shall go nameless here), I have been confronted with a lot of questions regarding my philosophy of technical communication. In one instance I was  … Continue reading →

Posted in Continuous improvement, Customer Service, Instructional Communication, Policy and Procedure Development, Technical Writing | Tagged , , , , , | Leave a comment

Answers from LinkedIn: Lean, Six Sigma and Lean Six Sigma–How They Differ (or Do They?)

Posted on March 6, 2014

(Note: this is an occasional series in which I review a question posed in a LinkedIn group I belong to. In the group, I provide a brief answer and I expand upon it here. This question was posed in the … Continue reading →

Posted in Continuous improvement, Dr. Harry, Leadership, Lean, Lean Six Sigma, Process, Process Analysis, Six Sigma, Training | Tagged , , , , , , | Leave a comment

Answers on LinkedIn: Lean, Continuous Improvement and the Maintenance Department

Posted on February 11, 2014

(Note: this is an occasional series in which I review a question posed in a LinkedIn group I belong to. In the group, I provide a brief answer and I expand upon it here. This question was posed in the … Continue reading →

Posted in Continuous improvement, Culture change, Policy and Procedure Development, Process | Tagged , , , , | Leave a comment

The Operating Procedure is Complete–Now What?

Posted on January 27, 2014

I am very pleased with the response to the STC review of Writing Operating Procedures. As I noted in my last post, my next task is to complete the follow-up book that describes how procedures are handled, controlled and updated … Continue reading →

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Writing Operating Procedures–STC Review

Posted on January 20, 2014

Through much of last year, I offered to the technical writing and continuous improvement communities for free (!) my book, Writing Operating Procedures. I was gratified by the positive response to the book. I was approached by the Society for … Continue reading →

Posted in Instructional Communication, Policy and Procedure Development, Procedures | Tagged , , , , | Leave a comment

Implementing Lean: Going Boldly Where No Company Has Gone Before?

Posted on November 11, 2013

Editor’s note: on occasion I take a question posed on a LinkedIn group discussion and expand on the response I provided to the discussion. Since I am very much at odds with the big-program (read, big-budget) initiative approach so prevalent as … Continue reading →

Posted in Continuous improvement, Culture change, Leadership, Process, Process Analysis, Purpose Maps, Training, Training Program Development | Tagged , , , , , , | Leave a comment

So You’re a “Champion?”

Posted on November 7, 2013

One of the great highlights of my sports-fan watching occurred June 11, 2012. On that date, the Los Angeles Kings defeated the New Jersey Devils, 6-1 to claim their first Stanley Cup championship as an organization. For fans such as … Continue reading →

Posted in Continuous improvement, Culture change, Leadership, Process, Training | 4 Comments

Leadership, Part 13: Shall I Serve or Shall I Rule?–Part 2

Posted on August 29, 2013

What is the leader truly after? Success for a people, an organization, a country, or success for Self? The barometer for any leader (that is, who they truly serve) will be seen in the degree to which they can build … Continue reading →

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Leadership, Part 12: Shall I Serve or Shall I Rule?

Posted on August 28, 2013

In the discussion of the 7Cs, five of the seven Cs of the progression dealt with either how a leader ascends to the position of leadership or how they intend to retain their leader role. Only two of them–Consensus Building … Continue reading →

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Leadership, Part 11: The Motivation to Lead, Part 2

Posted on August 27, 2013

My experience stepping into leadership took place in 1989. Funny, because I had actually been the “lead person” in the analytical chemistry lab for three years prior. I never really embraced it as a leadership position, ironically, which likely limited … Continue reading →

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