Tag Archives: training

Beyond the Writing of Operating Procedures 2 — Operating Procedure “Life Cycle”

Posted on August 1, 2014 by Tim James "Mr. Procedure"

If Writing Operating Procedures describes the birth of a procedure (which it does), and the operating procedure’s existence is integral to the optimal performance of the task it describes (which it does), then it follows that the procedure receive the … Continue reading →

Posted in Continuous improvement, Instructional Communication, Policy and Procedure Development, Procedures, Process, Process Analysis, Technical Writing, Training | Tagged , , , , , | Leave a comment

Mr. Procedure Discusses Procedures–Documenting Software (Part 1)

Posted on February 26, 2013 by Tim James "Mr. Procedure"

The topic of documenting software came up in one request for my Writing Operating Procedures book. This is an important topic to all technical writers and would-be technical writers, because writing in support of software applications is a significant and … Continue reading →

Posted in Instructional Communication, Procedures, Software documentation, Training, Uncategorized | Tagged , , , , , , | 3 Comments

A Return to First Principles (Part 11a), Unearthing the Treasure!

Posted on October 5, 2012 by Tim James "Mr. Procedure"

The quest: to find that one, real, current-state best way to do the task. The reality: the best way likely contains elements of the performance of several workers. Of course, you may encounter some resistance in your quest. Let’s look … Continue reading →

Posted in Continuous improvement, Culture change, Instructional Communication, Policy and Procedure Development, Procedures, Training | Tagged , , , , | Leave a comment

A Return to First Principles (Part 4) What Is Waste?

Posted on September 17, 2012 by Tim James "Mr. Procedure"

Let’s recap. My role as trainer is to enable my organization to make money or save money. Every time a resource is used, the organization has incurred a cost, and if I do not recoup that cost plus a margin, … Continue reading →

Posted in Continuous improvement, Procedures, Process, Safety, Training | Tagged , , , | Leave a comment

A Return to First Principles (Part 1)

Posted on September 11, 2012 by Tim James "Mr. Procedure"

I have been churning out blog posts for a year and five months now. Often I have had lengthy breaks in posts followed by bunches of posts one after another. For the last 13 months, I have held a position … Continue reading →

Posted in Instructional Communication, Policy and Procedure Development, Procedures, Process, Training, Training Program Development | Tagged , , , , | Leave a comment