-
Recent Posts
Recent Comments
Archives
- April 2021
- March 2021
- March 2020
- February 2020
- May 2016
- August 2014
- July 2014
- May 2014
- March 2014
- February 2014
- January 2014
- November 2013
- August 2013
- April 2013
- March 2013
- February 2013
- December 2012
- November 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- September 2011
- July 2011
- June 2011
- May 2011
- April 2011
Categories
- Authoring Software
- Continuous improvement
- Cost and value
- Culture change
- Customer Service
- Dr. Harry
- Instructional Communication
- ISO-9001
- Leadership
- Lean
- Lean Six Sigma
- Policy and Procedure Development
- Procedures
- Process
- Process Analysis
- Purpose Maps
- Quality Management Systems
- Safety
- Six Sigma
- Software documentation
- Technical Writing
- Training
- Training Program Development
- Uncategorized
Meta
Monthly Archives: August 2012
Addressing Learning Styles (Part 4)
Today we look at the last learning style. 4. The Reflective Learner The Reflective Learner is someone who processes information in a different manner than the others. Reflective Learners may mimic Pensive Learners in many ways, but there is one … Continue reading
Posted in Uncategorized
Leave a comment
Addressing Learning Styles (Part 3)
Two learning styles down, two to go. 3. The Passive Learner The term “Passive” may seem to imply “lazy” or “uninvolved,” but that is not what a Passive Learner is by any means. A Passive Learner is one who learns … Continue reading
Posted in Uncategorized
Leave a comment
Addressing Learning Styles (Part 2)
In Part 1, we discussed the first of the four learning styles, the Active Learner. Today we will explore the second learning style. 2. The Pensive Learner* The Pensiver Learner is the one who can read the book or read … Continue reading
Posted in Uncategorized
Leave a comment
Addressing Learning Styles (Part 1)
People learn by different means. That is not likely a mystery to most people, but if our training efforts are going to reach our audience (those performing the processes essential to our organizations’ success), we must ensure our training processes … Continue reading
Posted in Uncategorized
Leave a comment
Procedures That Get Read (Part 5)
In the previous three posts, we discussed the use of color, photographs and diagrams. One last device to add attractiveness to a procedure combines color and graphics. This is what I term a “highlight box.” A highlight box takes a … Continue reading
Posted in Uncategorized
Leave a comment
Procedures That Get Read (Part 4)
In the last post, we discussed the effective use of photos, as well as the pitfalls created by mis-using or over-using photos. But sometimes photographs are not the best vehicles to graphically represent a piece of equipment. Let me share … Continue reading
Posted in Uncategorized
Leave a comment
Procedures That Get Read (Part 3)
I am pleased to report that when I published Part 1 of this series, the good folks at Word Press congratulated me on reaching the 50-post plateau in my blogging career. It applauded me for “reaching my goal.” I do … Continue reading
Posted in Uncategorized
Leave a comment
Procedures That Get Read (Part 2)
It was in 2000, working for an aerospace materials company, when it dawned on me that there was no need to stick to black and white when developing an operating procedure. The main drawback at the time was the relative … Continue reading
Posted in Uncategorized
Leave a comment
Procedures That Get Read (Part 1)
In previous posts, I have discussed that operating procedures must be formatted and developed in a way that lets them achieve their mission. In my reckoning over the years, the principal — in fact, only — reason for a procedure to exist … Continue reading
Posted in Uncategorized
Leave a comment