Tag Archives: process

Beyond the Writing of Operating Procedures 3 — Outline of the Book

I am pleased to announce the official, final outline of Beyond the Writing of Operating Procedures. Well, it may not be fully cast in stone. Maybe I’ll consider changes. Heck, maybe I’ll throw the outline out and start over. But … Continue reading

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Beyond the Writing of Operating Procedures 2 — Operating Procedure “Life Cycle”

If Writing Operating Procedures describes the birth of a procedure (which it does), and the operating procedure’s existence is integral to the optimal performance of the task it describes (which it does), then it follows that the procedure receive the … Continue reading

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Leadership, Part 5: The Third of the 7 Cs: Consensus Building

The third C on the path toward gaining a “followership” is Consensus Building. This may be the first “honest” step in the leadership progression, because it does not open the way for persons to be manipulated, as Crises and Compelling … Continue reading

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Mr. Procedure Discusses Procedures (Introduction)

Ever since I first offered my Writing Operating Procedures course for free (!), I have had around 300 people contact me asking for a copy. I’d get a few requests, then I went onto LinkedIn and advertised it and got … Continue reading

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My Answers from LinkedIn (First of an Occasional Series)

I have been an active participant in several LinkedIn groups, most of which are concerned with Technical Writing and Training and Development. (Note to LinkedIn: I have been waiting months for some groups to act on my request to join.) … Continue reading

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A Return to First Principles (Part 12), Institutionalizing the Process

The outcome of the process analysis effort is that I have defined the very best way I currently know how to perform the process. That is, I know the way to most effectively achieve the process desired outcomes with minimal … Continue reading

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A Return to First Principles (Part 10), Do I Really Know the Best Way?

The exciting aspect of process analysis is the learning you will gain. Of course, the amount of learning will increase with the amount of work put into the process analysis. Remember that process analysis is based on the three characteristics … Continue reading

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