Ever since I first offered my Writing Operating Procedures course for free (!), I have had around 300 people contact me asking for a copy. I’d get a few requests, then I went onto LinkedIn and advertised it and got a new round of requests, then someone would reblog something I wrote, and a bushel of new requests would come in. It has all been very gratifying, as has the range of comments I have received. Reaction has been very positive, and for that I am grateful.

To be honest, most people who write in say, “I saw your book advertised on (name of blog, group, etc.) and I would like a copy.” So I send it along and maybe half of the recipients write back and say “thanks.”

But then I get the other requests. These are often accompanied by explanations of what the requester is up to, the type of procedure projects they are working on, and what they hope to accomplish. Some of the messages have been very inspiring. In many cases these people ask me very probing questions about some aspect of procedures. I am humbled to think that these people are turning to me for advice, but I did tell every recipient “let me know if you have any questions or comments,” and after all, I am called “Mr. Procedure.”

So I will take the next few posts answering some of these questions. I look forward to taking on some of the challenges and I encourage any reader to jump in with comments regarding the issues and my answers to the issues. My first answer will run Sunday, and then regularly through the next couple of weeks.

Until next time, happy writing!