Tag Archives: Continuous Improvement

Leadership, Part 6: The Fourth of the 7 Cs: Cooperation

When most people talk about someone being an “excellent leader,” they are speaking of a Cooperative leader. Not that they necessarily put it in those terms, but the most effective leader is the one who, while being “one of us” … Continue reading

Posted in Continuous improvement, Culture change, Leadership | Tagged , , | Leave a comment

Leadership, Part 5: The Third of the 7 Cs: Consensus Building

The third C on the path toward gaining a “followership” is Consensus Building. This may be the first “honest” step in the leadership progression, because it does not open the way for persons to be manipulated, as Crises and Compelling … Continue reading

Posted in Continuous improvement, Culture change, Leadership | Tagged , , , | Leave a comment

Leadership, Part 4: The Second of the 7 Cs: Compelling Vision

The second of the seven Cs is similar to the first (Crisis), in that much depends on the follower believing the leader’s assessment of a situation. But of course it differs in that the air of urgency born of a … Continue reading

Posted in Continuous improvement, Culture change, Leadership | Tagged , , | Leave a comment

Leadership, Part 3: The First of the 7 Cs: CRISIS

We have in the last part discussed the leadership opportunity created by a Crisis. If someone fears for their survival, their livelihood, or any other facet of their future, they are more apt to seek out a leader that can … Continue reading

Posted in Continuous improvement, Culture change, Leadership | Tagged , , | Leave a comment

Leadership: A Structured Analysis in 7 Cs–Part 2

Think back twelve years to Sept. 10, 2001. As I was pondering the traits of effective leaders, this date was just slightly over two years earlier. For those of you living in the United States, the world was completely different … Continue reading

Posted in Continuous improvement, Culture change, Leadership | Tagged , , | Leave a comment

Leadership: A Structured Analysis in 7 Cs

After a considerable vacation from blogging, I have decided to return. Of course, the Word Press dashboard looks completely different so I will have to spend some time learning where everything is and everything went. I am still beating (or … Continue reading

Posted in Continuous improvement, Culture change, Leadership | Tagged , , | Leave a comment

Mr. Procedure Discusses Procedures–Documenting Software (Part 1)

The topic of documenting software came up in one request for my Writing Operating Procedures book. This is an important topic to all technical writers and would-be technical writers, because writing in support of software applications is a significant and … Continue reading

Posted in Instructional Communication, Procedures, Software documentation, Training, Uncategorized | Tagged , , , , , , | 3 Comments