Author Archives: Tim James "Mr. Procedure"

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About Tim James "Mr. Procedure"

A communicator; all-purpose capability in writing, designing and presenting training for all facets of organizational function. While my focus has been manufacturing, my training/development experience includes supervisory and lead person development, audit processes, continuous improvement and Lean, and Quality Management System implementation.

My Answers from LinkedIn–A Difference Between Policies and Procedures?

Posted on March 25, 2013 by Tim James "Mr. Procedure"

(This is the sixth in an occasional series on instructional communication topics.) I am an ardent viewer of the group discussions in my LinkedIn account. Most of the discussions I don’t follow. Many I follow, quite a few I will … Continue reading →

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Mr. Procedure Discusses Procedures — Documenting Software (Part 2)

Posted on March 20, 2013 by Tim James "Mr. Procedure"

I apologize for the delay in following up part 1. As discussed in part 1, I considered how software might be documented as part of the larger project documenting a task (usually related to the operation of equipment). In such … Continue reading →

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Mr. Procedure Discusses Procedures–Documenting Software (Part 1)

Posted on February 26, 2013 by Tim James "Mr. Procedure"

The topic of documenting software came up in one request for my Writing Operating Procedures book. This is an important topic to all technical writers and would-be technical writers, because writing in support of software applications is a significant and … Continue reading →

Posted in Instructional Communication, Procedures, Software documentation, Training, Uncategorized | Tagged , , , , , , | 3 Comments

My Guest Appearance at “Internal Trainer”

Posted on February 18, 2013 by Tim James "Mr. Procedure"

Robert Blaga writes a blog out of Romania. Don’t worry, it’s in English. But after an exchange regarding the value of de-briefing in training, Robert asked me to write a guest column for his Internal Trainer blog. It is now … Continue reading →

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Mr. Procedure Discusses Procedures (Introduction)

Posted on February 15, 2013 by Tim James "Mr. Procedure"

Ever since I first offered my Writing Operating Procedures course for free (!), I have had around 300 people contact me asking for a copy. I’d get a few requests, then I went onto LinkedIn and advertised it and got … Continue reading →

Posted in Instructional Communication, Policy and Procedure Development, Procedures | Tagged , , , , , , | Leave a comment

Quality Management Documentation and Quality Manuals

Posted on February 11, 2013 by Tim James "Mr. Procedure"

For those of you waiting for my MadCap adventures, I apologize. It’s been a difficult transition but I am working on it and will be writing about it shortly. Meanwhile, I have been involved in a lot of discussions about … Continue reading →

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Shall I Use Must? Must I Use Shall?

Posted on February 10, 2013 by Tim James "Mr. Procedure"

What a complete embarrassment to realize I have gone 2 1/2 months without authoring a post. Which I guess means I have to say Merry Christmas, Happy New Year 2013, Happy Asian New Year of your choice, and (for my … Continue reading →

Posted in ISO-9001, Policy and Procedure Development, Procedures, Quality Management Systems | Tagged , , | 1 Comment

Mr. Procedure’s Mad Cap Adventure–I Have Too Many Logs to Saw!

Posted on December 5, 2012 by Tim James "Mr. Procedure"

First of all, I am delighted to see such an uptick in visitors to mrprocedure.com! I am so sorry the increase in interest coincided with a decrease in activity, but I will do my best to remedy that. And I … Continue reading →

Posted in Authoring Software, Instructional Communication, Training | Tagged , , , | 3 Comments

Writing Operating Procedures, the Completed Course, Available!

Posted on December 1, 2012 by Tim James "Mr. Procedure"

I apologize that I have not had any updates on my MadCap adventure. I will return to that shortly, and I do thank those of you who have chosen to follow or have “liked” Mr. Procedure. But this is about … Continue reading →

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Mr. Procedure’s Mad Cap Adventure–My Developer’s Christmas List

Posted on November 5, 2012 by Tim James "Mr. Procedure"

So far, so good…I have downloaded the Flare product onto my work computer and my home computer (the license permits two downloads as long as they are not on the same domain, meaning, I guess, two people in the same … Continue reading →

Posted in Authoring Software, Continuous improvement, Instructional Communication, Procedures, Training, Training Program Development | Tagged , , , , | 5 Comments