Category Archives: Uncategorized

In this final installment, we discuss how to change a culture without dynamiting the whole operation. If an analysis of your organization’s culture suggests dynamite is warranted, read no further. Fortunately, the vast majority of organizations can successfully change. Conceptually, … Continue reading →

In Part 2, we made the unsettling observation that the culture of the organization will–for better or for worse–dictate its destiny. Many years ago I worked in an organization that was “sole source” provider of its particular products. As a … Continue reading →

Imagine yourself as a CEO (no, don’t visualize the corporate office, corporate jet or large paycheck). You come into an organization on your white horse (or white Mercedes) and declare that “we need to change the culture. We will become … Continue reading →

A recent discussion was started on LinkedIn regarding culture change. The title of the discussion said it all: What does it take to change an ailing culture? Lots of effort and learning. Well, sure, effort and learning…but what needs to … Continue reading →

(This is the sixth installment in my “Answers from LinkedIn” series. This is also the second part of a two-part response to an issue raised in a LinkedIn group I belong to. Please read the first part before reading this part, … Continue reading →

(This is the sixth in an occasional series on instructional communication topics.) I am an ardent viewer of the group discussions in my LinkedIn account. Most of the discussions I don’t follow. Many I follow, quite a few I will … Continue reading →

I apologize for the delay in following up part 1. As discussed in part 1, I considered how software might be documented as part of the larger project documenting a task (usually related to the operation of equipment). In such … Continue reading →

For those of you waiting for my MadCap adventures, I apologize. It’s been a difficult transition but I am working on it and will be writing about it shortly. Meanwhile, I have been involved in a lot of discussions about … Continue reading →

I apologize that I have not had any updates on my MadCap adventure. I will return to that shortly, and I do thank those of you who have chosen to follow or have “liked” Mr. Procedure. But this is about … Continue reading →