What Makes an Effective Procedures Writer? (Part 1)

One great tool for any person in any line of work is LinkedIn. Through the various LinkedIn groups, professionals can support and learn from other like-minded professionals in their chosen fields. I am an active part of two groups, “Technical Writer in Action” and “Policies and Procedures.”

A question was posted recently in the Tech. Writer in Action group, asking “What Makes an Effective Procedures Writer?” The question was asked as a poll, with the following options:

1. Technical writing and interview skills.

2. Professional procedure writer training.

3. Domain of appropriate tools.

4. All of the above.

5. Other.

My answer is “all of the above and more!” I promised the group I would provide an answer in a serialized format here on my blog. As “mrprocedure,” I feel I have something to say on this topic, and I believe that the answers lie in a broader circle than those provided by the options to the question. (Side note to Angel Candelario, moderator of TWIA, I never did cast a vote. Sorry!).

So, I will begin with the broader view of procedure writing in part 2 of my post.

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About Tim James "Mr. Procedure"

A communicator; all-purpose capability in writing, designing and presenting training for all facets of organizational function. While my focus has been manufacturing, my training/development experience includes supervisory and lead person development, audit processes, continuous improvement and Lean, and Quality Management System implementation.
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